Atlanta landscaping company went from underperforming marketing to 2x Revenue Growth

Overview

An Atlanta-based, multi-location landscaping company offering design, installation, maintenance, and commercial services was investing heavily in digital marketing—but seeing limited return.

Despite significant spend on SEO and PPC, the business faced:

  • High monthly marketing costs with no clear connection to revenue

  • Customer reviews below 4.0 stars, hurting trust and conversions

  • Minimal presence on social media and local platforms

  • An unmaintained Google Business Profile limiting local visibility

  • A slow website with poor user experience and weak calls-to-action

  • Missed opportunities due to automated phone systems and dropped calls

  • Reporting focused only on traffic—not actual lead conversions or sales

Bottom line: they had activity, but not results.

Our approach

We didn’t start by changing ads—we started by understanding how the business actually generated revenue.

30-day marketing & sales discovery plan

New Start Revenue conducted a deep-dive evaluation of both marketing and sales operations:

  • Listened to real sales calls to identify missed opportunities

  • Met directly with the sales team to understand workflows and challenges

  • Audited all digital assets (website, SEO, listings, social media)

  • Reviewed print and offline marketing for consistency

This uncovered a major issue:

The company wasn’t just losing leads; they were losing them before they ever spoke to a person.

Fixing the conversion bottlenecks

Before driving more traffic, we ensured the business could capture and convert the leads they already had.

Key improvements included:

  • Replacing the automated phone system with a live answering service

  • Hiring and training a third-party receptionist team

  • Eliminating missed calls and improving first impressions

  • Increasing responsiveness across all inbound channels

Website & seo optimization

We rebuilt the digital foundation to improve both visibility and conversions:

  • Implemented technical SEO fixes to improve site performance

  • Increased site speed and mobile usability

  • Restructured the homepage with clear, high-impact calls-to-action

  • Improved user flow to guide visitors toward contacting the business

Local seo & reputation management

To strengthen trust and local rankings:

  • Optimized and actively managed the Google Business Profile

  • Implemented a system to increase and improve customer reviews

  • Elevated ratings from below 4.0 to a competitive, trust-building level

Content & social media strategy

We built a consistent presence to support brand authority and engagement:

  • Developed high-quality, original social media content

  • Showcased completed projects and customer experiences

  • Increased visibility in the local Atlanta market

The results

With a stronger foundation and smarter strategy, the company saw significant growth:

  • +30% increase in lead conversions

  • Major reduction in missed calls and lost opportunities

  • Improved online reputation and local visibility

  • Significant decrease in PPC dependency due to organic performance

  • Revenue doubled within 18 months

Why this worked

Most marketing agencies focus on driving traffic. We focus on what happens after the lead comes in.

By fixing conversion issues, improving customer experience, and aligning marketing with real sales performance, New Start Revenue helped this company:

  • Capture more of the leads they were already generating

  • Build trust through reviews and visibility

  • Reduce wasted marketing spend

  • Scale sustainably across multiple locations

FAQ

What is the best marketing strategy for landscaping companies in Atlanta?
A strong strategy combines local SEO, review generation, fast response times to leads, and a high-converting website. Paid ads can help, but only if the business is set up to convert leads effectively.

Why was this landscaping company losing leads?
They were missing calls due to an automated phone system, had weak calls-to-action on their website, and lacked strong reviews—causing potential customers to choose competitors.

How important is answering calls for service-based businesses?
It’s critical. Many customers will call the first company they find and move on if no one answers. Live answering services can dramatically increase conversions.

Can improving reviews really increase revenue?
Yes. Higher ratings improve trust, increase click-through rates, and boost local SEO rankings—leading to more leads and higher close rates.

What role does website design play in lead generation?
A well-structured website with clear calls-to-action and fast load times helps convert visitors into leads. Poor design leads to lost opportunities.

How can landscaping companies reduce reliance on paid ads?
By investing in SEO, reputation management, and conversion optimization, businesses can generate consistent organic leads and reduce the need for PPC.

What is a Google Business Profile and why does it matter?
It’s a key local SEO tool that helps businesses appear in map results. An optimized and actively managed profile increases visibility, credibility, and inbound leads.

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